Terms of Service

Last updated: April 20, 2026

Overview

Welcome to GANGA RAMS GALLERY.

The terms “we”, “us” and “our” refer to GANGA RAMS GALLERY. GANGA RAMS GALLERY operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). The Services are powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and in India that is generally 18 years of age, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 – Our Products

We have made every effort to provide an accurate representation of our products and services in our online store. However, colours, finishes, textures, and product appearance may differ from how they appear on your screen depending on the device, display settings, lighting, and other factors.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to the images shown on our website.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, region, or jurisdiction on a case-by-case basis.

Section 3 – Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason at our discretion.

Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order is accepted.

If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale, export, or other unauthorized distribution.

Section 4 – Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, or any other applicable charges.

Prices on our website may differ from prices offered in physical stores or through third parties.

We may offer promotions from time to time, and such promotions may be governed by separate terms. If there is any conflict between promotion terms and these Terms of Service, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your information, including your email address and payment details, so that we can complete transactions and contact you when needed.

You represent and warrant that the payment information you provide is true, correct, and complete; that you are duly authorised to use the payment method; that any charges incurred will be honoured by your payment provider; and that you will pay all charges incurred at the posted prices, including any applicable taxes and shipping charges.

Section 5 – Shipping and Delivery

We currently sell and deliver only within India.

All delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by shipping carriers, weather, natural events, strikes, operational disruptions, incorrect address details, or any other event outside our control.

Once we hand the products to the carrier, title and risk of loss pass to you to the extent permitted by applicable law.

Section 6 – Returns, Exchanges, and Cancellations

Returns and exchanges, if any, will be governed by our Refund Policy and any brand-specific conditions that may apply.

Certain products may be final sale, non-returnable, or subject to special conditions due to hygiene, packaging, activation, usage, or manufacturer restrictions.

We reserve the right to refuse returns, refunds, or exchanges that do not meet our stated policy conditions, are not accompanied by valid proof of purchase, or appear to involve misuse, tampering, damage, or fraud.

Section 7 – Warranty

Where a product carries a manufacturer warranty, such warranty is provided by the brand or manufacturer and is subject to the manufacturer’s own terms, exclusions, coverage periods, and service process.

We may assist with warranty-related coordination where possible, but warranty claims are ultimately governed by the relevant brand or authorised service process.

Warranty coverage may not apply in cases involving accidental damage, misuse, unauthorised repair, normal wear and tear, water damage where the product is not water-resistant to the required standard, battery issues, strap wear, improper handling, or other exclusions stated by the manufacturer.

Section 8 – Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by GANGA RAMS GALLERY, its affiliates, licensors, or partners and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Nothing in these Terms grants you any licence or rights under any trademark, copyright, or other intellectual property owned by GANGA RAMS GALLERY, Shopify, or any third party, except as expressly provided here.

All rights not expressly granted are reserved.

Section 9 – Shopify Relationship

The Services are powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with GANGA RAMS GALLERY. Shopify is not responsible for the sale, fulfilment, product condition, warranty handling, or after-sales service for products purchased from our store. This section reflects Shopify’s own described relationship between Shopify and merchants operating on its platform.

Section 10 – Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which should be read together with these Terms of Service.

Because the Services are hosted by Shopify, certain information you submit may also be processed by Shopify and relevant third parties in order to provide and improve the Services.

Section 11 – Feedback and Reviews

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, images, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any purpose, including commercial purposes.

You represent and warrant that:

1. you own or have all necessary rights to the Feedback;
2. your Feedback does not violate any third-party rights; and
3. your Feedback complies with these Terms.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any such errors and to change, update, or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13 – Prohibited Uses

You may access and use the Services for lawful purposes only.

You may not use the Services, directly or indirectly:

• for any unlawful, fraudulent, or malicious purpose;
• to violate any applicable law or regulation;
• to infringe intellectual property rights;
• to harass, abuse, defame, intimidate, or harm any person;
• to transmit false, misleading, harmful, or offensive content;
• to upload or transmit viruses, malware, or harmful code;
• to scrape, crawl, copy, resell, or exploit any part of the Services without permission;
• to collect personal information of others without lawful basis;
• to spam, phish, pharm, pretext, or impersonate others;
• to interfere with, bypass, or circumvent security or access controls; or
• to use automated tools, bots, scraping software, or AI agents to access or extract data from the Services without our prior written permission.

We reserve the right to suspend, disable, or terminate access to the Services or any account at any time, without notice, if we determine that any part of these Terms has been violated.

Section 14 – Third-Party Links and Tools

The Services may contain links to websites or services operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, or reliability of third-party websites or tools. If you choose to access them, you do so at your own risk.

Please review the relevant third-party terms and policies before engaging in any transaction or using any third-party service.

Section 15 – Disclaimer of Warranties

The information presented on or through the Services is made available for general information purposes only. We do not warrant that the information is accurate, complete, or useful.

Except as expressly stated by GANGA RAMS GALLERY, the Services and all products offered through the Services are provided on an “as is” and “as available” basis, without any representation or warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement, to the fullest extent permitted by law.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, GANGA RAMS GALLERY, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages, arising out of or related to your use of the Services or any products purchased through the Services.

This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.

Section 17 – Indemnification

You agree to indemnify, defend, and hold harmless GANGA RAMS GALLERY, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, and expenses, including reasonable legal fees, arising out of or related to:

1. your breach of these Terms;
2. your violation of any law or the rights of a third party; or
3. your access to or use of the Services.

Section 18 – Termination

We may terminate this agreement or your access to the Services, or any part of them, in our sole discretion at any time without notice.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive termination.

Section 19 – Governing Law

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the laws of India.

Subject to applicable law, the courts at New Delhi, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, the Services, or any purchase made through the Services.

Section 20 – Changes to These Terms

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of the Services after any changes are posted constitutes acceptance of those changes.

Section 21 – Contact Information

Questions about these Terms of Service should be sent to:

GANGA RAMS GALLERY
Email: grwg2005@gmail.com
Address: C-62, Vikas Marg, opp. Metro Pillar Number 79, Preet Vihar, C-62, New Delhi, DL, 110092, IN